Some of Zendesk’s most notable features include workforce management, integrations, ticketing, routing, and intelligence, as well as reporting and analytics.
Ideal for: Fast and efficient customer support and knowledge base.
Plans and prices
- Support Team: €19 per agent per month
- Support Professional – €55 per agent per month
- Support Enterprise – €115 per agent per month
8. Smartsupp
Smartsupp is a one-stop solution for providing fast and streamlined customer support. It offers great integration features and helps increase online sales through conversions.
Trusted by over 100,000 entrepreneurs, Smartsupp makes every visitor interaction valuable by adding a human touch to conversations. It automatically engages and captures leads from your website and turns them into potential customers.
Best for: Chatbox customization for small businesses.
Plans and prices
- Free – $0
- Standard – $19.5 per month
- Pro – $48 per month
Choosing the right Userlike alternative
Here are some factors you should consider when choosing a Userlike alternative that’s right for your business:
- Multi-channel messaging is essential, as it can help you connect with customers across different platforms.
- Look for features that encourage more specific database by industry customer feedback . These can include follow-up emails, discount popups, and customizable chat widgets.
- Ease of use is essential, as you want your agents to use the Userlike alternative as efficiently as possible.
- It should offer fantastic customer support through faster responses, AI-generated answers, and recommendations.
- Userlike alternative must have robust data tracking and analytics tools to drive leads and improve conversion rates .
- It should save your business money you should take into account not only by automating tasks but also by being reasonably priced.
Wrapping it up…
While Userlike is a fantastic tool that fax marketing provides a wide range of features to improve your business’s customer support, there are many other options you can explore. However, each platform is unique and caters to different needs of an organization.
If you are looking for a customer communication tool that you can start small and scale as your business grows, we recommend our tool: Cottages . Our free plan lets you start with any financial commitment, and as your business needs grow, you can add more features to capture and delight your customers.