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your business must be where your customers are. And chances are, they are on WhatsApp. That’s right! With a staggering 2.8 billion (approx) users worldwide, WhatsApp isn’t just a messaging app anymore. Instead, it’s a hub for customer engagement. And what better way to enhance this interaction than by tapping into the power of WhatsApp Business?
The WhatsApp Business Platform offers a range of features designed to streamline communication, from automated messages to quick replies, enabling you to engage with your customers more efficiently.
Have you considered setting up a WhatsApp Business Account yet? (Why not?)
In this guide, we’ll cover:
- How To Set Up a WhatsApp Business Account
- Tips To Customize Your WhatsApp Business Account
- How To Use WhatsApp Business Features Effectively
Ready? Let’s go!
Setting Up Your WhatsApp Business Account
Setting up a WhatsApp why data ethics is non-negotiable in the nordics
business account is pretty straightforward. Follow the steps below to get a business account on WhatsApp in no time.
You can’t set up a Whatsapp business account without having the app now, can you?
So, before you can create a WhatsApp Business Account, you’ll need to download the app.
Available on both Google Play Store and Apple App Store, the app is designed specifically for small and medium-sized businesses.
Ensure to install it on your device before moving to the next step.
Once you’ve installed the WhatsApp business app, open it and enter your business phone number after selecting your country from the drop-down list. Before doing so, you’ll also be asked to review the terms and conditions.
Catalog Your Products or Services
Last (and certainly far fax lead
away from the least), you’ll have to create a catalog for your products or services.
Here’s why.
This organized showcase makes it easy for customers to browse and inquire about what you offer. It’s a crucial step in increasing your business’s visibility and facilitating hassle-free transactions.
Here’s how you can do it.
Access the Catalog Feature: Navigate to the ‘Catalog’ option within the ‘Settings’ menu of the WhatsApp Business app.
Add Products or Services: Select ‘Add Product or Service’ and upload images of your items. Make sure to use high-quality and clear photos to attract potential customers.
Fill in the Details: Provide the name, price (if applicable), description, and SKU (Stock Keeping Unit) for each item. This information is essential for customers to understand your offerings.
Save and Publish: Once all details are entered, save your entries and publish your catalog. Your catalog will now be visible to all your customers on WhatsApp.